Privacy Policy
Last Updated: 24 June 2025

Introduction

Welcome to the privatebuyer.com platform, as part of Realtor Support Centre CC’s service offering to the real estate industry. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information as required by the South African Protection of Personal Information (POPI) Act.

Information We Collect

We collect personal information necessary for the provision of our services. This may include:

• User Account Information: When you create an account on your dashboard, we collect information such as your name, email address, contact number, and password.
• Usage Data: We may collect information about your use of the platform, including log files, IP addresses, browser type, and pages visited.
• Surveys: We may collect information via surveys.
• Payment Information: If applicable, we collect payment details to process transactions securely.

How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide and maintain our platform services.
• Communication: To communicate with you regarding updates, changes, and support.
• Analytics: To analyse and improve the performance and functionality of our platform.

Data Sharing and Disclosure

We do not sell or share your personal information to third parties. However, we may share information in the following circumstances:

• With Your Consent: You consent to sharing your information for Realtor Support Centre and the platform to render services to their users. Otherwise, only if you provide explicit consent for specific sharing.
• Legal Compliance: To comply with legal obligations or respond to lawful requests.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. Contact us at support@privatebuyer.com for assistance.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Please review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy, contact us at support@privatebuyer.com