Welcome to the Privatebuyer.com platform, a support tool forming part of the comprehensive support services Realtor Support Centre CC, Reg no. 1996/014659/23, is rendering to the global real estate industry, created to be used by buyers, sellers, affiliates, and registered realtors offering their services as independent service providers, where users can communicate with each other in a structured way, match what buyers are looking for with all properties available in the market, and to record the activities of all role players forming part of the effective cause of a property sale.
By using the PrivateBuyer.com platform (“Platform”) you agree to comply with and be bound by these Terms of Use. These terms govern your use of our Platform, and your continued use constitutes acceptance of any updates or changes.
Violation of any of the terms below will result in the termination of your access to use the platform.
Access to the PrivateBuyer.com website and services is restricted to individuals who are 18 years or older. There are no geographical restrictions.
Users are required to register on the PrivateBuyer.com website, by completing the short registration form. By just signing up and viewing the site, you are under no financial obligation.
You will be required to provide your full name, email address, and contact number to activate our service. Users warrant that they are complying with all relevant legislation when loading any information onto the platform.
You are responsible for maintaining the security of your account, including a secure password. PrivateBuyer.com cannot be held responsible for damage or loss from your failure to comply with security obligations.
Buyers capture what they are looking for as “Needs Analyses”, and sellers offer their properties for-sale as “Offers to Sell” on their dashboards, to be advertised on the platform. We then reach out to our network of participating practitioners, engage in additional advertising and offer tailor made virtual assistant services, seeking properties to match the needs of our prospective buyers.
We only recognise the first to register a buyer for a specific needs analysis, or the first to register a property for sale as parties to qualify for lead generation incentives.
No direct contact details are allowed in fields that are advertised on our web-app, and you may not resell our Services.
Users advertise for FREE on our platform and only pay the standard commission to registered independent service providers (ISPs) when these ISPs form part of the effective cause of a sale. Our service adds no extra cost to end users.
Even better—if a buyer AND the seller came to PrivateBuyer first, Realtor Support Centre will negotiate a discount for users on the standard commission rates of our service providers.
Be our eyes and ears in the market, by sharing what is happening in your area to earn a portion of the support fee.
Uploading of any material will be subject to applicable law. A user must ensure that the material is not in contravention of any private, public, personal, or intellectual property rights of others, including but not limited to copyright or trademark infringement or any applicable law. A user shall not use the Website to distribute, store, or transmit any material in contravention of any applicable law.
Users will not use contact details obtained from Realtor Support Centre or the platform to contact clients directly or indirectly through 3rd parties, to offer a property for sale or to purchase a property.
By directly contacting clients who were introduced through Realtor Support Centre or the platform, the user agrees to allow Realtor Support Centre to immediately invoice you for their support fee, as soon as an offer to purchase is accepted involving any of our clients, payable on demand.
Users undertake to constantly update their statuses with regards to their intention to purchase properties and the availability of properties offered for sale. Failing to do so, would authorise us to amend these statuses accordingly and act against regular transgressors.
Should you commit any material breach of these Terms and Conditions, or if you use the Website in an unauthorised manner or interact with the Website in any unlawful or unauthorised manner, Realtor Support Centre will be entitled to immediately terminate your access to the platform, without prior notice to you, and without prejudice to any other rights we may have.
Realtor Support Centre’s chosen address for any legal notice or processes is:
2 Frank Smuts Street, Heuwelsig, Bloemfontein, South Africa
These Terms of Use are governed by the laws of South Africa.
On a dispute arising (not moneys or a debt to Realtor Support Centre), the parties who wish to have the dispute determined must notify the other party thereof first in an effort to resolve it internally. If no resolution is reached, arbitration will follow. Should arbitration fail, appropriate legal proceedings may be initiated.
Take note that we may use the services of other organisations or allow other organisations to provide information on the platform.
While we take reasonable care in selecting such other service providers and in monitoring the information such organisations provide on the platform, we are not responsible for the provision of this information, and we make no representations or warranties of any nature as to the accuracy or appropriateness of any such information.
You acknowledge and agree that we will not be directly or indirectly liable or responsible for any damage that you may suffer if you choose to rely on such information, and you understand that you act or rely on such information at your own risk.
You acknowledge and understand that this Web-app may contain links to other Web-apps.
While we do take reasonable care to provide links to reputable Web-apps, we have no control over the content of and on such other Web-apps and we cannot accept responsibility or liability for the information provided or made available on these Web-apps. You acknowledge and understand that a link from our Web-app to any other Web-app does not mean that we have checked or endorsed the owners or administrators of that Web-app, or their business practices and operations.
Links to other Web-apps which may be provided on our Web-app from time to time, are for your convenience only, in respect of matters and services that we think may be useful or interesting to you. You are responsible for complying with the terms and conditions applicable to such third-party Web-apps (if any).
You acknowledge and agree that we retain all copyright and other intellectual property rights in all content published or made available on the platform, including (but not limited to) software, written text, images, and design.
The logos and trademarks shown on this platform are our registered and unregistered trademarks or those of third parties. You may not use any such logo or trademark without our written consent or the consent of the relevant third parties (as the case may be).
You acknowledge that we own all content and material on the platform and that you have no right, title, or interest in or to any such content and material.
Users are prohibited from reverse-engineering or attempting to copy the Web-app in any way.
Although we take reasonable steps to limit the risks, you acknowledge and accept that information sent or transmitted via the internet may be unlawfully accessed, changed and/or monitored.
You understand that you will bear the risk of transmitting information in this manner and under no circumstances will we be liable for any loss, harm, or damage that you might suffer as a result.
You should ensure that you use and maintain hardware and software of sufficient quality and performance to ensure that the functionality of the Website performs at its best state.
Realtor Support Centre does not warrant that any file, document, download or application available via or from this Website is free from viruses, trojan horses, time-locks or any other code or data that could negatively affect the functioning or operation of your computer, or other device or network.
To the fullest extent permitted by applicable law, the platform is provided on an “as is” and “as available” basis.
Realtor Support Centre does not warrant or represent that the platform will be error-free, or that the content provided on or via the platform is or will be accurate, suitable, complete, or fit for or compatible with any particular purpose.
Except for any statutory liability that we may have towards you, and which cannot be disclaimed or altered by agreement between you and us, neither we, nor our affiliates, employees, officers or agents will be responsible or liable in any way for any damage or loss of whatsoever nature arising from the platform, your use of or reliance on the platform, or on any information provided on or via the platform.
Realtor Support Centre is not a real estate agency, attorney, financial services provider, or other advisor, and makes no representation in that regard.
Each user is responsible for the negotiation and conclusion of any agreement that may be concluded by virtue of access to a property listing on the platform.
Realtor Support Centre is not responsible for the content, correctness, or completeness of the property listings on the platform, nor is it responsible for the security of user’s password access.
Realtor Support Centre gives No Undertaking or Warranty Regarding:
Where users represent 3rd parties, all users confirm that they have received written consent from buyers and sellers to disclose their personal information of the buyers and seller for the purpose of legal compliance, screening, financing applications, and advertising their needs analysis or property.
If any provision of these Terms and Conditions is held to be invalid, unlawful, or unenforceable for any reason at all, the relevant provision will be deleted from these Terms and Conditions and all remaining provisions will continue to be valid between Realtor Support Centre, PrivateBuyer.com and you, to the fullest extent permitted by law.
If you have any questions or do not understand anything in these Terms and Conditions, or if you want to send any comments or complaints to us, please send an email to gert@privatebuyer.com and we will respond to you as soon as possible.
Last updated: 24 June 2025
Who do you listen to? Who do you contact 1st? Be wise and contact PrivateBuyer first. Allow us, as an unbiased party, to provide you with a system to expand your search and optimise your exposure. Through our advertising and global network of independent service providers, we build your transaction step-by-step.